GENERAL CONDITIONS OF USE AND SALE

MN Clothes invites you to carefully read the terms and conditions of use (called UGC) and the general conditions of sale (called GTC), as well as its policy of protection of personal data during browsing and ordering on its website.
The use of our site as well as any order imply the prior, full and complete acceptance of these Terms & Conditions which you acknowledge having read.
These Terms and Conditions apply for the duration of online services and products offered by MN Clothes.

I - GENERAL CONDITIONS OF USE (UGC)

Any access and / or use to the site www.mn-clothes.com implies compliance with all provisions of these terms and conditions of use and their acceptance.

TERMINOLOGY

Client : Any physical person, individual, adult or holder of a parental authorization and who has full legal capacity to contract and make an order online on the site www.mn-clothes.com and who does not act as part of its commercial, industrial, artisanal or liberal activity.
User : means any other person using the site www.mn-clothes.com or any of the services offered.
Identifier : Is understood as the email address needed to identify a user on the site to access his account.
Password : means the succession of letters or numbers that the user must keep secret and allowing him, with his login, to access his account.

USE OF THE SITE

The site is accessible to any user with access to the internet.
The user can access his account only by using his username and password that he must keep secret and not disclose to a third party.

ACCOUNT CREATION

By creating an account, the user accepts the Terms and Conditions and our policy of protection of personal data.
The creation of an account on the site is reserved for any physical person aged at least 18 years old. Each user can only create one account.
All fields in the account creation form must be completed except those that are optional. All information entered by the user must be accurate.
When the user creates an account on the site, he receives an email confirmation of account creation. MN Clothes reserves the right to delete any account that does not comply with these Terms and Conditions.

II - GENERAL CONDITIONS OF SALE (GTC)

These general conditions of sale (GTC) define the conditions applicable to distance sales made on the site www.mn-clothes.com between on the one hand the person making a purchase via the website, hereinafter referred to as "Customer" and on the other hand, the company MN CLOTHES.
These General Terms and Conditions of Sale concern only physical person and who do not act in the context of their commercial, industrial, artisanal or liberal activity.
The customer acknowledges having read, prior to the validation of the order, these General Conditions of Sale that he acknowledges having read and accepted in full knowledge of the facts before the formation of the contract. Hence, any validated order is worth "electronic signature" and is equivalent to a handwritten signature and therefore implies irrevocable adhesion to these General Terms and Conditions of Sale.
MN Clothes reserves the right to adapt or modify these Terms and Conditions at any time. Each subscribed order will be under the terms of the GTC in force on the day of the order on the mn-clothes.com website. The date of the last update of the GTC, indicated at the bottom of this page, is effective date.

Article 1 - PRICE OF ITEMS

All prices are indicated in euros all taxes included as applicable in France on the date of placing the order.
The prices of products displayed on the website www.mn-clothes.com do not shipping costs. MN Clothes reserves the right to modify the displayed prices at any time. Purchased items will be billed based on the rates in effect at the time of registration of the order. Will only be invoiced to the customer the price displayed on the website and commits MN Clothes from a contractual point of view. Consequently, any other price indicated on any other page of the site does not engage the responsibility of MN Clothes.
All promotions are not cumulative.

Article 2 - CLAUSE OF RESERVE OF PROPERTY

All goods remain the property of MN Clothes until full payment of the price.
By "full payment of the price", MN Clothes means the actual collection of the payment order and not the delivery of a title creating an obligation to pay.

Article 3 – ORDER

The order process is as follows:

• Selection of items and addition to the basket
• Validation of the contents of the basket
• Customer’s identification via client’s login, account creation or guest checkout
• Confirmation of the delivery address and choice of the delivery method
• Choice of the method of payment and acceptance of Terms of Use
• Validation and confirmation of payment
• Order confirmation

The customer will be able to visualize at the various stages the details of his order and his total price, to correct possible errors, before confirming this one to express his acceptance and form the contract of sale between the parts.
The customer will receive an order confirmation email. The final validation of the order occurs after validation of the payment. As long as the payment is not validated by the intermediary chosen by the customer, the order cannot be prepared by MN Clothes.
MN Clothes reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order or which in his eyes would present any risk.

Article 4 - AVAILABILITY OF PRODUCTS

MN Clothes undertakes to honor orders received on the site only within the limits of available stocks. This availability is checked after the order has been accepted after payment and is confirmed by sending an email by MN Clothes.
In the absence of availability of one or more products ordered, MN Clothes undertakes to inform the customer as soon as possible (at the latest within 8 days) by sending an e-mail.
MN Clothes undertakes to propose a new delivery date for the ordered product (s) or to refund the customer at the latest within 14 days following the date on which the customer exercised his right of retraction. In this case, the order will be automatically canceled.

Article 5 – PAYMENT

The payment of the items is made based on the client's choice by :

Bank card : MN Clothes accepts national and international bank cards for Visa, Mastercard networks.
In this case, the customer accepts the terms and conditions of sale and use of banking partners. MN Clothes uses a secure SSL payment system.
The customer temporarily leaves the MN Clothes website to register his encrypted bank details from the banking platform (Bank), which alone has the confidential information. MN Clothes does not have access to the customer's bank details and cannot keep them on its servers, which is why they are required for each transaction on its site.

Paypal : The customer uses his Paypal account to pay for his order. For more information visit the Paypal website.

Paylib : The customer uses his Paylibl account to pay for his order. For more information visit the Paylib website.

Bank transfer : In this case, the customer service will communicate by e-mail the MN Clothes company bank details so that the customer can proceed to the transfert of the relevant amount to complete the transaction. Acceptance of payment is subject to actual receipt of payment on the bank account of the MN Clothes Company. MN Clothes declines any responsibility when using such a service exclusively governed between the customer and his bank.

After no receipt within 7 days of payment (from the date of validation on the site) your order will be automatically canceled.

Are not accepted : exclusively withdrawal cards, cards with systematic authorization (Electron, Maestro, Cirrus ...), virtual cards (e-card), American express cards and prepaid cards.

Check : Only if you live in Metropolitan France or DROM-COM or Monaco or Corsica.

Just select "bank check" and confirm the order. An email will be sent with the subject "Make your payment by check", indicating the address to which to address the payment. The order will be prepared once the check has been cashed in and after validation of the Bank. The bank must be domiciled in France or Corsica or in DROM-COM or Monaco. This method of payment is only available for orders over 100 Euros.

Article 6 - THE FIGHT AGAINST FRAUD

In order to avoid any fraudulent payment, MN Clothes reserves the right to control the personal data communicated by the customer and to adopt all the measures necessary for the verification to the fact that the person whose bank account is debited is the one who has placed the order. This verification can take the form of a request for proof of identity and / or domicile and / or bank documents (RIB or canceled check). In the absence of a response from the customer to this request within 3 days following the request made by MN Clothes, the order will be automatically canceled.
MN Clothes has the freedom to proceed to the direct cancellation of an order which would present one or more risk factors for the fraudulent use of a credit card or any other means of payment.

Article 7 - DELIVERY

Article 7.1 - Free Delivery

MN Clothes offers delivery costs on the French metropolitan territory from 85 Euros and 100 Euros from one of the other countries located in Europe.
Offer not combinable with current promotions.

Article 7.2 - Delivery areas

MN Clothes delivers worldwide.

Article 7.3 - Delivery time

MN Clothes commits to ship the products in stock:

• Within 2 to 5 working days for parcels delivered in metropolitan France
• Within 2 to 10 working days for parcels delivered to the rest of the world

Orders registered on Saturday, Sunday or holiday will be processed the next business day.
In case of setbacks or specific items, our customer services inform the customer by e-mail of the expected delivery time.
The entire order is prepared when all products are in stock at MN Clothes. When several products are ordered at the same time and the delivery times are different, the delay is the longest.
MN Clothes however reserves the right to split the order into several deliveries, it being understood that this split will take place at no additional cost to the customer.
In case of delay of shipment, the order will not be canceled. MN Clothes will inform the customer of this delay by e-mail. In this case, the customer may decide to cancel the order. If the order has not yet been shipped upon receipt of the customer’s wish to cancel, the delivery will be blocked, and the customer refunded any sums debited within 14 days of receipt of the declaration. Notice of cancellation in accordance with Article L. 216-3 of the Consumer Code. In the event that the latter has been shipped, the customer will always have the option to cancel his order by refusing the package.
In this case, MN Clothes will refund the products and delivery costs within 14 days of receipt of the return of the complete refused package and in its original condition.
MN Clothes cannot be held responsible for the consequences due to a delay in delivery or emanating from a foreign cause beyond its control, such as a strike action by one of its service providers, or any other foreign cause presenting an unpredictable and irresistible problem in accordance with the definition of force majeure according to law and case law.
Moreover, MN Clothes cannot be held responsible for an additional delivery period which would be due to the sending and the late receival of the payment.

Article 7.4 - Delivery methods

MN Clothes reserves the right to choose the most suitable mode of transport according to the nature of the product, its weight and its volume.
The delivery methods offered by MN Clothes are:

• home delivery (at the address of your choice) by our delivery service. The products are delivered at the door of the recipient's house or at the foot of his building in case of an apartment. This delivery does not include installation, commissioning or disposal of waste;
• delivery in a collection point;

MN Clothes cannot be held responsible for an impossibility to deliver a product ordered on the site.

Article 7.5 - Delivery tracking on the mn-clothes.com website

The customer can at any time follow his order using his order number which has been communicated to him by e-mail or by connecting to the carrier's space.
The customer must provide a valid e-mail address and regularly updated, failing which, MN Clothes cannot be held responsible for the consequences arising from the communication of an incorrect or non-updated e-mail address.

Article 7.6 - Delivery collect point

The customer is notified by e-mail or sms when his parcel is ready to be collected. The customer can follow his order by going to the carrier’s website and indicating his parcel number.
The customer will receive an e-mail or an SMS indicating that his package is available for collection in the collect point. To retrieve the package, a prouf of ID is required.
From the day of send of the notification, the customer has a period of 14 working days to collect his product in the chosen delivery point. Otherwise, the order will be sent back to MN Clothes who will contact the customer by e-mail to return his order at his expense. Without a replay from the customer within 7 days following the reminder mail sent, MN Clothes will consider that the customer has exercised his right of return and refund under the conditions provided for the exercise of the right of withdrawal.

Article 7.7 - Home Delivery

Delivery is made to the address indicated on the order form. The parcel is delivered to the customer against signature of the delivery note of our provider.
If the package could not be delivered directly to the recipient, the delivery driver leaves a notice containing information to organize a new delivery. The notice includes a parcel tracking number. The customer can use this number to follow his package online from the carrier’s website.
After the second delivery intent, if the products could not be delivered, the order will be forwarded to MN Clothes who will contact the customer by e-mail to re-send his order at his expense. Without a replay from the customer within 7 days following the reminder mail sent, MN Clothes will consider that the customer has exercised his right of return and refund under the conditions provided for the exercise of the right of withdrawal.
Any error in the delivery address, place of delivery, accessibility of the place, telephone number for making appointments, resulting in the need to make a new delivery, will be billed to actual costs of the new delivery. Only the payment of these additional costs will allow the new delivery.

Article 7.8 - Anomaly upon delivery

If the goods have been damaged during transport, the buyer must systematically refuse the goods and indicate his reserves in the form of handwritten observations, detailed, dated, explicit and accompanied by his signature on the delivery note.
If, despite the delivery anomalies, the buyer has accepted the goods, he must imperatively issue accurate, detailed, dated, explicit handwritten reserves on the nature of the problem on the delivery note.
It is recalled for all intents and purposes that the reservations expressed by the Customer are intended to record the existence and importance of damage at the time or during delivery.
In case of any problems, we advise our customers to make themselves known within 48 hours after delivery, otherwise no claim can be made to carriers and no guarantee can be triggered.
In the absence of a notification from the customer, the order will be considered as compliant.

Article 8 - RIGHT OF WITHDRAWAL

The right of withdrawal is governed by Articles L.221-18 et seq. Of the Consumer Code.
The customer has a period of 14 days to exercise his right of withdrawal from a contract concluded at a distance, following a canvassing telephone or off-premises, without having to justify his decision or to bear other costs than those provided for in Articles L. 221-23 to L. 221-5 of the Consumer Code.

Article 8.1 - Exercise of the right of withdrawal

The customer informs MN Clothes of his decision of withdrawal by sending him, before the expiry of the period provided for in Article L. 221-18 of the Consumer Code, the withdrawal form mentioned in 2 ° of I of the article L. 221-5 of the Consummation’s Code or any other declaration, without ambiguity, expressing his desire to retract.

When the right of withdrawal is exercised, MN Clothes is required to reimburse the customer for all amounts paid, including delivery charges, without undue delay and no later than fourteen days from the date on which MN Clothes is informed of the customer's decision to retract. MN Clothes may defer reimbursement until recovery of the order or until the customer has provided proof of the shipment of said order, the date chosen being the date of when either one of this 2 facts happen first. MN Clothes is not required to reimburse any additional charges if the customer has expressly chosen a more expensive method of delivery than the standard delivery method offered by MN Clothes.

Article 8.2 - Exceptions to the right of withdrawal

In accordance with Article L.221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:

1 ° Provision of services fully performed before the end of the withdrawal period and whose execution began after express prior consent of the consumer and express waiver of his right of withdrawal;
2 ° supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;
3 ° Supply of goods made to the specifications of the consumer or clearly personalized;
4 ° supply of goods likely to deteriorate or expire quickly;
5 ° Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
6 ° supply of goods which, after being delivered and by their nature, are mixed indissolubly with other articles;
7 ° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
8 ° Maintenance or repair work to be performed urgently in the consumer's home and expressly requested by him, within the limits of spare parts and work strictly necessary to respond to the emergency;
9 ° Provision of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
10 ° supplying a newspaper, periodical or magazine, except for subscription contracts to such publications;
11 ° Concluded at a public auction;
12 ° Accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities that must be provided at a specified date or period;
13 ° Provision of digital content not provided on a physical medium whose execution began after express prior consent of the consumer and expressly waived his right of withdrawal.

Article 8.3 - Terms of the right of withdrawal

Prior to any return of a product or a retraction, the customer must notify its intention to retract either :

• by connecting to MN Clothes account in the section my account and returning the withdrawal form (download the withdrawal form) duly completed and signed to the following address :
  MN CLOTHES
  4 rue du Bulloz
  Centre UBIDOCA, BP 15977
  74940 ANNECY
  FRANCE
• by email at the following address: customerservices@mn-clothes.com

Article 8.4 - Return of products ordered following the right of withdrawal

The customer returns the goods to the professional or a person designated by the latter, without undue delay and, at the latest, within fourteen days of the communication of his decision to retract in accordance with Article L. 221-21 of the Consumer Code.
The return costs and the transportation of the returned products are the customer’s responsibility.

Article 9 - CLAIMS AND RETURNS

In case of complaint about a product, the customer must, within 15 calendar days from the receipt of the product, contact MN Clothes by e-mail via the "Contact" section of the website or at the following email address : customerservices@mn-clothes.com and declare the problem encountered accompanied by photographs.
No returns or refunds will be made if the product has been unpacked and used.
In case of any found and agreed on defects, MN Clothes undertakes to:

• replace the product;
• refund the customer if the product is no longer available.

The return of the products takes place according to the same mode of transport as that of the sending.

Article 10 - GUARANTEES AND CUSTOMER SERVICES

10.1 – Customer services

Any defect during the life of the product will be appreciated by the customer servces.
In case of defective product delivered during the commercial or legal warranty, the customer can send a request to the customer service of MN Clothes by e-mail via the "Contact" section of the website or at customerservices@mn-clothes.com.
The customer services will make every effort to respond to the customer as soon as possible and will communicate a reference number and return.
No return will be accepted without reference number and without MN Clothes being informed.
Valid return address:

MN CLOTHES
4 rue du Bulloz
Centre UBIDOCA, BP 15977
74940 ANNECY
FRANCE

As long as the malfunction or non-conformity is attributable to MN Clothes and within the warranty period, all costs associated with the handling of the product will be born by MN Clothes.

Article 10.2 - Exclusion of guarantee

Any guarantee is excluded in case of:

• Failure to observe packaging precautions that may cause product deterioration;
• Defects, damage resulting from problems and external events or indirect damage;
• Non-compliant accident;
• Damage caused by weather conditions;
• Use of abrasive products, unsuitable maintenance or cleaning.

Article 11 - LEGISLATION IN FORCE

In accordance with the legislation in force at the time of putting these General Terms and Conditions online, in article L.217-15 of the French Consumer Code, you will find below the applicable texts :
The legal guarantee of conformity applies regardless of the commercial guarantee that may be granted.
Article L.217-4 of the Consumer Code : "The seller delivers a good in accordance with the contract and is responsible for any lack of conformity existing at the time of delivery.
He also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when he is charged to it by the contract or is carried out under its responsibility. "

Article L.217-5 of the Consumer Code: "The property conforms to the contract :
1 ° If it is fit for the customary use of a similar good and, where applicable :

• if it corresponds to the description given by the seller and possesses the qualities that he has presented to the buyer in the form of a sample or a model;
• it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labeling;

2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and the latter has accepted. "

Article L.217-7 of the Consumer Code : "Deficiencies that occur within twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.
For second-hand goods, this period is fixed at six months.
The seller can combat this presumption if it is not compatible with the nature of the good or the lack of conformity invoked. ".
Article L.217-9 of the Consumer Code : "In case of lack of conformity, the buyer chooses between repair and replacement of the property.
However, the seller may not proceed according to the choice of the buyer if this choice entails a cost obviously disproportionate compared to the other modality, taking into account the value of the good or the importance of the defect. He is then obliged to proceed, unless it is impossible, according to the method not chosen by the buyer. ".

Article L.217-10 of the Consumer Code : "If the repair and replacement of the property are impossible, the buyer can return the property and be refunded the price or keep the property and get a part of the price.
The same faculty is open to him:
1 ° If the solution requested, proposed or agreed pursuant to Article L. 217-9 cannot be implemented within one month of the claim of the buyer;
2 ° Or if this solution cannot be without major inconvenience for this one taking into account the nature of the good and the use that it seeks.
The resolution of the sale cannot however be pronounced if the lack of conformity is minor. ".

Article L.217-12 of the Consumer Code : "The action resulting from the lack of conformity is prescribed by two years from the delivery of the property".

Article 1641 of the Civil Code : "The seller is bound by the guarantee for reasons of hidden defects of the thing sold which make it unsuitable for the use for which it is intended, or which reduce such use so much that the buyer would not have not acquired, or would have given a lower price, if he had known them.

Article 1643 of the Civil Code : "He is liable for hidden defects, even though he would not have known them, unless, in this case, he has stipulated that he will not be obliged to any guarantee".

Article 1644 of the Civil Code : "In the case of articles 1641 and 1643, the buyer has the choice to return the thing and to be refunded the price, or to keep the thing and get a part of the price".

Article 1646 of the Civil Code : "If the seller was unaware of the defects of the thing, he will be held only to the return of the price, and to refund to the purchaser the costs incurred by the sale".

Article 1648 of the Civil Code : "The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect".

Article 12 - CUSTOMER SERVICE

For any information or question, the MN Clothes Customer Services is at your disposal:

• By phone after request of contact on the MN Clothes website specifying the subject of the request, the name, the contact details and your availability;
• By e-mail via the "Contact" section, specifying your name, first name, address, phone number and order number ;

Article 13 – LIABILITY

MN Clothes exercises due diligence to ensure that the information on the site is accurate and up-to-date. However, errors and omissions may occur. The photographs of the products sold on the site are not contractual.
The liability of MN Clothes cannot be engaged :

• For all the inconveniences or damages inherent to the use of the Internet network, in particular an interruption of the service, an external intrusion or the presence of computer viruses, or any fact qualified of force majeure, presenting an unforeseeable and irresistible character according to the definition of law and jurisprudence.
• In the event that the order is unsuccessful or if MN Clothes is prevented from complying with one of its obligations for a force majeure that is unpredictable and irresistible in accordance with the definition of force majeure in accordance with the law and jurisprudence, especially in case of inclement weather preventing the delivery of the order.

If any of the clauses of this contract were to be declared null by a change of legislation, regulation or by a court decision, this would in no way affect the validity and the respect of all the other provisions of the present General Conditions of Sale.

Article 14 - INTELLECTUAL PROPERTY

The use of the site www.mn-clothes.com is reserved for a strictly private use.
The entire site www.mn-clothes.com is subject to French and international legislation on copyright, intellectual property and unfair competition. All rights of reproduction are reserved, including for iconographic and photographic documents.
All elements of the site www.mn-clothes.com whether visual or sound, brand, logo, text, photos, videos and domain name, are protected by copyright, trademarks or patents.
Infringement of the rights of the owner of the brand constitutes an infringement and an offense which will be the subject of a criminal complaint if it is established by the company MN CLOTHES.
In accordance with the provisions of the Intellectual Property Code, only the use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code.
The content is the exclusive property of MN CLOTHES.

Articles 15 - PERSONAL DATA

15.1 PRIVACY POLICY

To protect your privacy, MN Clothes is committed to ensuring the highest level of protection of your personal data.
As part of its activities, MN Clothes provides its customers an e-commerce service accessible from the website www.mn-clothes.com, also available on smartphones and tablets.
To deliver its service, MN Clothes collects personal data about individuals. The collection of data is done on the website of MN Clothes or upon receipt of order.

The purpose of this article is to provide you with complete information about the use made by MN Clothes of the personal data of its customers.
MN Clothes, as Data Controller, undertakes to comply with the provisions of Regulation (EU) No 2016/679 of 27 April 2016 on the protection of personal data.
In the forms of collection of personal data on the site or in paper format, the Client is notably informed of the mandatory nature or not of the collection of data. In the event of failure to provide a mandatory data field, MN Clothes will not be able to perform its services.

15.2 LEGAL BASIS FOR TREATMENTS

The privacy of users is protected by the regulations. Under the data protection regulations, MN Clothes is authorized to use the personal data of its users only if it has a valid legal basis. MN Clothes must ensure that it has one or more of the following legal bases:

• Execution of a contract (for example to process and execute a goods order or to open and manage a MN Clothes account), or;
• Execution of a legal obligation (eg: keeping bills), or;
• Where this is in the legitimate interest of MN Clothes, or;
• When the user has given his consent.

A "legitimate interest" of MN Clothes must not violate the rights and freedoms of users. Examples of legitimate interests mentioned in the GDPR include fraud prevention, direct marketing and data sharing within a group of companies.
The company MN Clothes collects and records personal data of its customers to carry out the following treatments:
Why we use your personal data? What are our reasons?

For the treatments requiring the collection of the consent, the person concerned has the faculty to withdraw his consent by making a request by clicking here Create a hypertext link

The anti-fraud operations and the fraud risk assessment meet the obligations of the RGPD, date of application as of May 25, 2018.
In application of articles 14 to 22 of regulation 2016/679 of 27 April 2016, any natural person using the service has the right to exercise the following rights :

• A right of access
• A right of rectification,
• Right to oppose and delete data processing
• A right to oppose profiling
• A right to limit treatment,
• A right to the portability of its data

Finally, when MN Clothes detects a personal data breach that could create a high risk for your rights and freedoms, you will be informed of this violation as soon as possible.
These rights may be exercised with the company MN Clothes who collected the personal data in the following manner:
By post, by writing to us at the following address:
MN CLOTHES, 4 rue du Bulloz, Centre UBIDOCA BP 15977 , 74940 ANNECY
FRANCE, indicating your last name, first name, address, email and if possible customer reference to accelerate the consideration of your request.
By e-mail via the email address customerservices@mn-clothes.com.
The application must be accompanied by a proof of identity.
MN Clothes responds within 1 month of receiving the notification. In some cases, due to the complexity of the request or the number of requests, this time can be extended by 2 months.

15.3 RIGHT OF OPPOSITION

In the event of the exercise of a right of opposition to profiling marketing, the user is informed that he will continue to receive commercial solicitations, but these will be less relevant and will no longer be targeted according to his interests. 
In the event of non-response or unsatisfactory response, the user has the option of referring the matter to the supervisory authority of his country of residence:
In France, the CNIL: https://www.cnil.fr/
The user may provide guidelines for the retention, erasure and communication of his personal data after his death in accordance with Article 40-1 of Law 78-17 of 6 January 1978. These directives can be general or particular.
The user can formulate his advance directives by email at customerservices@mn-clothes.com.

15.4 DATA TRANSMISSION OUTSIDE

You are hereby informed that personal data concerning you may be transmitted for the purposes set out above to companies located in countries outside the European Union and which do not have an adequate level of protection regarding privacy. 
Prior to the transfer outside the European Union, and in accordance with the regulations in force, MN Clothes implements all the procedures required to obtain the guarantees necessary to secure such transfers.
Transfers outside the European Union may be carried out in particular within the framework of the following activities :
Realization of logistics operations Standard contractual clauses
Exploitation of data to social networks Privacy Shield / Standard contractual clauses
Customer Relationship Activities Standard Contractual Clauses
For more information on managing cross-border flows, you can contact the Data Protection Officer.

15.5 CONSERVATION OF DATA

MN Clothes has established specific rules regarding the retention period of Users' personal data.
To calculate the most relevant shelf life, MN Clothes distinguishes :

• Prospective people who have never made a purchase from MN Clothes and its partners
• The so-called "customers" having made at least 1 purchase

A separate shelf life will be applied to prospects and customers.
Regarding prospects, the starting point of the retention period is the creation of the account.
Regarding customers, the starting point of the shelf life is the last purchase of it at MN Clothes. The shelf life of a customer's data will differ depending on whether or not the customer adheres to a loyalty program.
For some types of processing, the retention of data is subject to specific retention periods.

Here are some examples :

• The recordings of telephone conversations, chat or mailing to the customer relations department are kept for a period of 3 months.
• The instructions concerning the fight against fraud are kept for 3 years.
• Invoices related to purchases are kept for 10 years.

For more information on the retention periods applied by MN Clothes, you can contact the customer services.

15.6 SECURING YOUR DATA

As a data controller, MN Clothes takes all the necessary precautions to preserve the security and confidentiality of the data, and to prevent them from being distorted, damaged or unauthorized third parties having access to them.
MN Clothes has deployed a robust security system to ensure the highest security of the data collected and to detect data breaches. This includes the security of the computer system to prevent external access to your data and having secure copies of your data.
When using subcontractors, MN Clothes ensures compliance by them with data protection rules.

15.7 BANKING DATA AND BANKING CARD

To ensure payment security, MN Clothes uses the services of the CREDIT AGRICOLE BANK, PCI-DSS certified. This standard is an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, and thus secure the protection of card and transaction data.

When you place an order in bank card payment at MN Clothes, our order taking system connects in real time with the banking system which collects your data and performs various checks to prevent abuse and fraud. The data is stored on the bank servers and are not transmitted to MN Clothes servers at any time. The MN Clothes system makes a request for authorization from the bank and sends us a transaction number that allows operations up to the amount of the authorization.

In order to avoid having to re-enter your bank details for future orders, you can choose, by ticking the box provided for this purpose, that your credit cards are associated with your online account. They are registered at MN Clothes in a secure way. You can consult the list of your registered cards (in hidden mode), but also delete all or part of its content, in the "Means of payment" section of the "My purchases" section of "My Account". In this case, your deleted cards will no longer appear in your online account or in future orders.
In order to be able to debit the account during the invoicing or to credit it following a return, ?? keep the bank details associated with the authorization number, the time required to complete the transaction (payments after shipping the goods) and the processing of any claims (returns, disputes).
If you have made the choice to register your credit cards, they are automatically deactivated when the expiry date of the card expires.

15.8 FIGHT AGAINST FRAUD ON THE INTERNET

In order to secure payments and deliveries and ensure optimal quality of service, the personal data collected on the site is also processed by MN Clothes to determine the level of fraud risk associated with each order and, if necessary, to help modulate the conditions of execution thereof. 

15.9 DATA COLLECTED BY SOCIAL NETWORKS

MN Clothes allow you to use social networks to improve the commercial relationship and to benefit from targeted advertising offers on these networks.

The use of social networks to interact with MN Clothes (and including Facebook Messenger tools, Facebook Connect, Facebook, Instagram or Twitter "share" buttons) is likely to lead to data exchanges between MN Clothes and these social networks.

For example, if you are connected to the social network Facebook on your computer and you visit a page of the MN Clothes site, Facebook is likely to collect this information. Likewise, if you click on the "tweet" button on a page of the MN Clothes site, twitter will collect this information.

MN Clothes invites you to consult the personal data management policies of the various social networks to know the personal data that can be transmitted by them.

15.10 DATA ON MINORS UNDER 16

In accordance with the general conditions of sale, it is necessary to be 18 years old to create an account on the MN Clothes website and make purchases.
When creating an account, the user can communicate his children’s data. The user is likely to transmit to MN Clothes data concerning minors under 16 years of age. He ensures to be the holder of the parental authority and expressly agrees to transmit these data of minors to MN Clothes.

ARTICLE 16 - COMMERCIAL SOLICITATIONS

MN Clothes uses your contact information to send you targeted advertisements, including email, mail, SMS, mobile notification, on social networks or third party websites.
In this context, MN Clothes undertakes to respect the rules applicable to each prospecting channel.

16.1 Prospecting by email and SMS

MN Clothes complies with the rules laid down in Directive 2002/58 / EC of July 12, 2002, which provides for the express preliminary collection of the user's consent for the send of commercial prospecting by electronic means (e-mail or SMS).
Thus, when creating your account on the site, you were expressly asked for your consent :

• To receive offers from MN Clothes by email
• To receive offers from MN Clothes partners to whom your details will be sent
• To receive MN Clothes offers by SMS

MN Clothes will not send you personalized communication by email or SMS if you have not consented.
There is an exception in the case where the user, without having given his prior consent, can however be approached when he is already a customer of the company MN Clothes and the object of the communication is to offer products or similar services.

In all cases, the user may oppose to the receipt of these communication by performing the following actions:

• When creating the account, do not check the boxes related to the opt in;
• For email, by clicking on the unsubscribe link provided in each email or by going to his MN Clothes account in the newsletter section;
• For SMS, by sending an SMS stop to the number indicated in it or by going to his MN Clothes account in the newsletter section;
• By contacting customer services.

ARTICLE 17 - COOKIES, TAGS AND TRACKERS

When using our Service, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.), may be recorded in "Cookies" files placed on your device, subject to the choices that you would have expressed about Cookies and that you can change at any time.

17.1. WHAT IS A COOKIE?

The term "cookie" encompasses several technologies that make it possible to perform navigation tracking or behavioral analysis of the user. These technologies are multiple and constantly evolving. There are, in particular, cookies, tag, pixel, Javascript code.
The cookie is a small text file saved by the browser of your computer, tablet or smartphone and which allows to keep user data to facilitate navigation and allow certain features.
There are two types of cookies:

• The first party cookies, deposited by MN Clothes for the purposes of navigation and operation of the site;
• Third party cookies deposited by third-party partner companies to identify your interests and send you personalized offers. These third-party cookies are directly managed by the companies that publish them and must also comply with the data protection regulations.

17.2. WHAT ARE THE REASONS FOR COOKIES, TAGS AND TRACKERS?

The Cookies that MN Clothes emits on the site allow us:

• To establish statistics and volumes of use and use of the various elements making up our services. As such, we use cookies to measure audience.
• To adapt the presentation of our site according to the terminal used;
• To adapt the presentation of our site according to each user’s affinities;
• To memorize information relating to a form that you have filled in on our site (registration or access to your account, service subscribed, contents of a shopping cart, etc.);
• To allow you to access reserved and personal areas of our site, such as your account, through identifiers;
• Implement security measures, for example when you are asked to log back in your account after a certain amount of time;
• To share information with advertisers on other websites to offer you relevant advertising and in line with your interests. As such, we use cookies to share on these networks.

17.3. HOW TO MANAGE THE USE OF COOKIES, TAGS AND TRACKERS?

In accordance with Directive 2002/58 / EC of July 12, 2002, the company MN Clothes collects your prior consent to the deposit of advertising cookies, audience measurement and sharing with social networks.
You can make the choice at any time to express and modify your wishes in terms of cookies, by the means described below.

17.3.1 Setting up your browser

You can configure your browser so that cookies are saved on your device or, conversely, they are rejected, either systematically or according to their issuer. You can also configure your browser so that the acceptance or the refusal of cookies are suggested to you punctually, before a cookie is likely to be registered on your terminal.

You can exercise your choices, depending on which browser you use

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies.

For Internet Explorer ™: https://support.microsoft.com/help/17442,
For Safari ™: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html,
For Chrome ™: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
For Firefox ™: http://support.mozilla.org/en/kb/Activate%20and%20d%C3%A9sactiver%20les%20cookies,
For Opera ™: https://help.opera.com/en/latest/web-preferences/#cookies

17.3.2. Setting up the operating system of your smartphone

You have the possibility to control the deposit of cookies on your smartphone in the settings of the operating system.
On iOS: https://support.apple.com/en-us/HT201265
On Android: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Android

17.3.3. Opposition list to manage the deposit of cookies

You also have the possibility to oppose the deposit of cookies by accessing the website https://www.youronlinechoices.com/fr/controler-ses-cookies/.
Some cookie editors posted on the site www.mn-clothes.com offers users to set up the deposit of the cookie they offer.

ARTICLE 18 - THE MN CLOTHES 'DATA PROTECTION OFFICER

18.1. HIS MISSIONS

The appointed Data Protection Officer within MN Clothes is responsible for ensuring compliance with the regulations and rules described in this document.
He ensures in particular to establish a register of the processing of personal data implemented in the company and to ensure the compliance of these with the regulations and changes.
He ensures awareness of the teams and responds to users wishing to exercise their rights concerning the personal data collected by MN Clothes.

18.2. CONTACT THE DATA PROTECTION OFFICER

You can contact the Data Protection Officer at dposervices@mn-clothes.com
To find out more about your rights, visit the website of your supervisory authority:

• In France, the CNIL: https://www.cnil.fr/
• In the United Kingdom, the ICO: https://ico.org.uk/
• In Spain, the AEPD: http://www.agpd.es/portalwebAGPD/index-idfr-idphp.php
• In Portugal, the CNPD: https://www.cnpd.pt/index.asp
• In Belgium, the CPVP: https://www.privacycommission.be/fr
• In Switzerland, FDPIC: https://www.edoeb.admin.ch/edoeb/de/home.html

Article 19 - APPLICABLE LAW IN CASES OF DISPUTES

These General Terms and Conditions of Sale are subject to French law.
In the event of a dispute between MN Clothes and the customer, the customer may use a consumer mediator free of charge for the amicable resolution of contractual disputes over the performance of a service provision contract. The client has a period of 1 year following the first written complaint made to MN Clothes to seize the national mediator. See the website http://www.economie.gouv.fr/mediation-conso.
In case of failure, any dispute will be brought before the French court.

Article 20 - ARCHIVING – PROOF

MN Clothes will archive delivery notes and invoices on a reliable and durable support in accordance with the provisions of article 1348 of the Civil Code.
The computerized registers of MN Clothes will be considered by the parties concerned as proof of communications, orders, payments and transactions between the parties.